Aggiungi cliente accounts
Add your clients to TaxDome one at a time or in bulk via import . Here, we explain how to add them manually.
Client accounts, explained
Client accounts are the entities you work for and bill—either a company or an individual. An account is always linked to one or more contacts, depending on how many people use it.
Creating a client account is an internal action visible only to your firm. It does not grant clients access to the portal. To allow clients to log in , you must check the Login box for their contact and invite them to the portal.
For more details on the difference between accounts and contacts, see Contacts & accounts .
Crea cliente accounts
A firm owner, admin or any employee with access rights to manage accounts can create new client accounts.
To create a new account:
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Click New at the top, then select Account. You can click New on the Accounts page as well.
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Select the account type, individual or company, then click Continue.
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On the Contacts tab, either link the existing contact or create a new one: enter the first and last name of the person associated with an account, then add their email.
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Click Create.
Avvertimento
Per nome e cognome, evita di utilizzare caratteri speciali che non possono essere utilizzati nei nomi delle directory di Windows. Ad esempio, evita di utilizzare segni di punteggiatura o caratteri speciali, come i due punti (:), le virgolette doppie (”), la barra (/), la barra rovesciata (), la barra verticale o pipe (|), il punto interrogativo o l'asterisco (*). In caso contrario, non sarai in grado di accedere ai tuoi file tramite TaxDome guidare.Below, find out more about the numbered items in the New account sidebar.
Passo 1. Account informazioni
Account è un'entità con cui interagisci. Seleziona il tipo e alcune impostazioni per il tuo nuovo account .
a. Tipo di cliente: se il tuo cliente è un'azienda, seleziona "Azienda" . Se è una persona o una famiglia, seleziona "Singolo" .
b. Nome Account : questo nome verrà visualizzato nella pagina Clienti . Se si lascia vuoto il campo, verrà generato dal nome e cognome del contatto (o dal nome dell'azienda in caso di creazione di un'azienda). account ).
c. Nome dell'azienda: questo campo viene visualizzato solo quando si seleziona il tipo di azienda . Verrà utilizzato come account nome predefinito.
d. Address: Enter the full address of the account.
e. Tags: Assign tags to categorize accounts. Here’s more about tags .
f. Team members: Give one or more team members access to an account by selecting them from the Team members drop-down. They’ll then receive a notification. By default, access to an account is given to the user who creates the account and to all employees with default account access .
g. Folder template: Apply a folder template that contains custom folders and subfolders. If you leave this field empty, a predefined folder structure with the Client uploaded documents top-level folder is created. Read more about folder templates .
h. Custom fields: If you have created custom fields for your accounts, they’re displayed here. Here you can learn about adding your own custom CRM fields .
Passaggio 2. Contatti
The actual people (aka clients) who have accounts on TaxDome are always identified by contacts: that is, a first and last name and email address. You need to add at least one contact to your account—either create a new or link the existing one.
a. Link contacts: If you want to link an account to the contact that has been already added, click this link, start typing the contact name, then click Add. Otherwise, fill out the fields below to add a new contact.
b. Create contact: Create more contacts for this account.
c. Contact info: Enter client’s first and last name. Contact name is generated automatically using the default name format.
d. Email: A client won’t be able to access their portal unless their contact info includes their email address.
e. Control access to the account for each contact by using the toggles (can be done later in bulk or individually ):
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Accedi: se attivato, il contatto può accedere a TaxDome portale clienti per entrare nel account . Puoi azionare Effettua l' accesso , ma scegli di invitare i clienti in un secondo momento (vedi la sezione sull'aggiunta dell'accesso al portale di seguito).
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Notify: When toggled on, the contact receives all system notifications (e.g., messages, invoices, organizers, etc.), all emails and bulk emails sent to the account from TaxDome, and all emails sent to the account via pipeline automation .
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Email sync: When toggled on, all emails received from the contact will show in your Inbox+ as well as in the Email tab of the account, and you’ll be able to reply to the contact from TaxDome. All history between your synced email addresses and the contact’s email address will automatically populate on TaxDome and can be accessed in the Email tab of the account.
f. Primary phone number: The client’s primary phone number.
g. Address: Add the full address of the contact to ensure it is organized and easy to find.
h. Tags: Assign tags to categorize contacts. Here’s more about tags .
i. Custom fields: If you have created custom fields for your contacts, they’re displayed here. Learn how to add custom CRM fields .
j. Create: Click the button to create the account.
Acounts can be created by a firm owner, admin or any employee with access rights to manage accounts.
Segui questi passi:
- Start the uploading process in one of the ways described in Windows app: upload documents . Then, select the Create new account link at the bottom of the selection field.
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Selezionare il account digitare (persona fisica o azienda) e compilare i campi relativi al nome.
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In the Link contacts field, either link an existing contact or create a new contact by clicking Add contact at the bottom of the window: enter the first, last and contact name of the person associated with the account, then add their email and click Add.
- Click Create.
Avvertimento
Per nome e cognome, evita di utilizzare caratteri speciali che non possono essere utilizzati nei nomi delle directory di Windows. Ad esempio, evita di utilizzare segni di punteggiatura o caratteri speciali, come i due punti (:), le virgolette doppie (”), la barra (/), la barra rovesciata (), la barra verticale o pipe (|), il punto interrogativo o l'asterisco (*). Se i nomi delle cartelle contengono caratteri speciali, non sarai in grado di accedere ai tuoi file tramite TaxDome guidare.Nota
After creating the account, remember to invite clients to the portal to grant them access.